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What should I do if the phone cannot connect to Wi-Fi?

2015-12-2314:28
Please check the possible reason and trouble shooting steps below to solve your issue:

1. Wi-Fi signal is too weak to establish the connection, please make sure the Wi-Fi signal is good enough when trying to connect;
2. Connection restrictions have been set on wireless router (such as MAC/IP filtering), please change the connection restriction of the router;
3. Phone firmware is faulty, please download the firmware from official website and update the phone.